Our History

Est. 2011

Quai Administration Services Limited (Quai) was established in 2011 by a team of experienced industry specialists in pension, savings and investment administration services and provides a range of outsourced services to regulated companies to administer their savings and investment products.

Founders

Quai’s founders Tony Webb and Iain Willis saw an opportunity to create a business following the strategic closure of a former unit of a large provider of wealth and workplace administration services in 2010.

Our People

Quai’s people are its best asset. All Quai staff hold professional qualifications and provide quality administration. Quai consider the skills and experience of its staff as its most important quality.

Our Technology

Quai use the very best quality digital services to assist customers with engagement in their savings and investment products. As an administrator Quai build and maintain digital solutions for savings and investment products.

Our Experience

Quai has significant experience in providing outsourced administration services. Quai has established processes, technology and people and our solutions are  built on the latest technology, business processes and functionality. 

We have a strong track record of smooth transition of client migration to Quai with live services available and proven migration experience.

Our Business Model

Quai offers an outsourced administration service to different savings and investment providers. Our low cost, compliant and efficient administration systems enable clients to benefit from either new technology and/or cost savings with the ultimate goal of achieving operational efficiencies by outsourcing their administration to Quai.

Quai can assist with our client’s administration and operations through the provision of two core administration services: Product Administration and Portfolio Administration.

 

Smooth Migration

Quai has significant experience in providing outsourced administration services. Quai has established processes, technology and people and our solutions are built on the latest technology, business processes and functionality. We have a strong track record of smooth transition of client data migration to Quai with live services available and proven migration experience.

Dedicated Support

Quai has significant development resource available to support their clients’ needs and a highly experienced and dedicated team ready to support them, this includes:

  • Dedicated Client Relationship Management
  • Project Management Personnel
  • A Full On-Going Support Structure
  • Dedicated Development Team

Ongoing Development

We operate an on-going development cycle, constantly developing our core capabilities to ensure we deliver best-of-breed administration services.

 

Why Quai?

Quai will engage with you to help build a partnership and real competitive advantage. We are flexible, responsive and agile in our approach to client support and systems development and offer configuration and customisation of our services to meet our client’s exact requirements. 

See our Case Studies to see how Quai can help your business

 

Our People

The Quai management team and executive leaders are experienced industry specialists in savings and investment administration. The Board of Directors is comprised of our executive leaders with specialisms in operations, sales, business development and digital services. 

Quai managers have been recruited from large organisations in the life insurance and securities services industries. Our managers all hold senior professional qualifications and are committed to the delivery of the very highest quality administration services.